Privacy Policy
Effective Date: 23/04/2025
At New Era Heating ("we", "our", or "us"), accessible from www.neweraheat.co.uk, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website.
1. Information We Collect
We may collect the following personal information when you submit a form on our site:
First and Last Name
Email Address
Phone Number
We do not collect payment details or other sensitive information through our website.
2. How We Collect Information
We collect personal information directly from you through contact and enquiry forms available on our website.
3. Why We Collect Your Information
We use the information you provide solely to:
Respond to your enquiries
Provide customer support
We do not use your information for marketing purposes unless you explicitly consent to it.
4. Sharing of Information
We do not sell, trade, or share your personal information with third parties. Your data stays with us.
5. Data Security
We take appropriate measures to ensure your personal data is protected against unauthorized access, disclosure, or misuse.
6. Your Rights
Under UK data protection laws (UK GDPR), you have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Object to or restrict processing in certain circumstances